Privacy Policy

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Ventura Inc Ltd T/A Ventura, registered office 20-22 Wenlock Road, London N1 7GU, is committed to meeting its data protection obligations under GDPR (General Data Protection Regulations (25/05/18)) and understands that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value the privacy of everyone who contacts us. All personal and company data we collect will only be used as permitted by law.

Your privacy is of the highest importance to us, and we will never release your personal details to any third party without your consent. Ventura Inc Ltd does not sell, trade or rent any personal information to third parties. Due to the nature of our business, at the point at which you enter into a property negotiation, some of your information will be shared with a potential landlord, owner or head tenant, if you have any objections to this then please make us aware of this at this time.

The main purpose of holding your data is to provide property updates and property information which we believe may be of use to you or which you have specifically requested. We may contact you by email, post or by telephone.

We only keep your data for as long as we need to in order to use it as described above or for as long as we have your permission to keep it. Your data will only be stored within the UK. 

If our data storage is subject to any kind of external breach of security we promise to notify you within 72 hours.

What Personal Information do we collect?

Your personal data (any information which identifies you, or which can be identified as relating to you personally for example, name, address, phone number, email address) will be collected and used by us. We’ll only collect the personal data that we need for the fulfilment of provision of service to you and as specified in contractual engagement with Ventura, including but not limited to, Tenancy Agreement, Sole Agency Terms and Conditions (vendor), Management Agreement (landlord), Employment Agreement.

We collect personal data in connection with specific activities such as registration for property alerts, applications for property (as a tenant, buyer), registration of property to be sold or let, employment, etc.

You can give us your personal data by filling in forms on our website (including registration forms), by registering to use our website, social media functions on our website, entering a competition, promotion or survey or by corresponding with us (by phone, email, in person) or by contractual affiliation (tenant, landlord, vendor, employee).

This personal data you give us may include name, title, and address, date of birth, age, gender, financial information, employment status and income, demographic information, identification documents, email address, telephone numbers, personal description, usernames and passwords (if applicable).

Property Data (address, images of property, asking prices, previous sale prices, locations and descriptions) is also collected as part of our service provision. This enables us to advertise properties to the largest online audience available; to enable potential purchasers or tenants to see detailed descriptions and images of properties that they may be interested in.
Personal data provided to us will be used for the purpose or purposes outlined in any notice at the time of collection or registration where appropriate. If asked by the police, or any other regulatory or government authority investigating suspected illegal activities, we may need to provide your personal data. Our legitimate interest to process this information; includes:

• Providing a service to customers by helping them to market properties (sales and lettings);
• Providing a service to our customers by advertising properties to potential purchasers or tenants (sales and lettings);
• Providing a service to potential purchasers and tenants so that they know what properties are currently on the market and the price of those properties (sales and lettings);
• Provision of ancillary services, such as financial advice, legal advice, where explicitly agreed;
• Processing of applications by sharing information with credit referencing agencies, collecting references from landlords and employers, etc.;
• Creating a file for vendors, buyers, landlords and tenants in the course of service provision as contractually stipulated. This includes, but is not limited to, correspondence about the details of sale or tenancy, provision of details of liability for utilities and council tax to relevant authorities, financial exchanges between yourself and Ventura, provision of contact information to third parties for the maintenance of the property, viewing of the property, and assessment of the property as required;
• Creating a file for employees as part of the contractual obligations when entering into Employment with Ventura.
• We use the personal data you provide as a contractual affiliate and registered interested party to service your contractual affiliation and interest in our company.

We will keep this personal data for as long as contractually required (e.g. the duration of a tenancy, management agreement, sale agreement, employment) to a maximum of seven years (7) after the termination of the agreement, to comply with HMRC and Anti-Money Laundering Regulations.

You have a right to request to view your personal data held by Ventura. Should you wish to exercise your right to request your personal data be removed, please note that this may be denied should it contravene our lawful reason to process your personal information, including but not limited to the fulfilment of contractual obligations (e.g. tenancy agreement, management agreement, sale agreement). Any request to view, amend or remove your personal data should be made in writing to our Data Controller.

You have the right to complain to the Information Commissioner’s Office if you feel unhappy with the way we process your data. We are registered and regulated by the ICO.

Please visit www.ico.org.uk for more information.

We will stop advertising a property when instructed to do so by our customer. However, the property information will remain available on the site as historical property information to allow users to benefit from services such as identifying previous for sale or sold prices; for let or let agreed prices.